Important Information for Your Tour Booking
- All tours and transfers are operated from centrally located hotels within the city.
- Please be on time for all pickups. For SIC (Seat-In-Coach) services, the vehicle will wait for a maximum of 5 minutes only.
- Kindly check the closure dates of attractions before booking.
- Meals and tour guides are not included unless explicitly mentioned.
- If lunch or dinner is included, it will be provided as a fixed/set menu and cannot be customized.
- Tours and activities can be cancelled up to 7 days prior to the service date unless otherwise mentioned on the voucher.
- Attraction tickets and timings are subject to availability. The itinerary may change based on ticket availability.
- Attraction tickets, once issued, are non-refundable, as per the terms stated in the voucher.
- The final day-wise itinerary will be shared only after coordination with the local supplier.
- Entrance tickets are not included in the tour unless clearly specified.
- Tips and gratuities are not included. In some destinations, tipping may be customary or mandatory.
- Vehicles are not available on a disposal basis and will operate strictly according to the itinerary.
- No refunds will be provided for missed services or transfers due to delay or no-show.
Note
Entrance ticket, Safari Journey, Animal Education show, 1x fun zone, elephant show, Bali Agung Theater, Animal Encounter
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